The Digital Account Manager / Client Relations Manager will develop long-term relationships with clients and oversee our digital marketing projects; s/he will aim to satisfy clients’ needs and requests, respond to their queries in a timely manner and deliver positive customer experience.
Business Industry: Digital projects within B2B
Main Duties & Responsibilities:
- Develop and maintain a strong relationship with existing / new clients.
- Understand and properly answer client’s requests, liaise internally with the team to clarify any requirements.
- Manage the team and ensure that all digital scope if fulfilled
- Prepare detailed digital marketing reports for all clients on a monthly basis and present
- Strong written and verbal english communication skills.
- Minimum 3 years of proven experience as client servicing in a digital agency
Competencies:
- Excellent client service orientation and attention to detail
- Ability to handle digital retainer projects
- Outstanding project management skills
- Ability to conduct quality inspections during the installation phase on site
- Leadership skills and ability manage staff
- Strong decision making and problem solving skills
- Ability to work well under pressure
- Strong organisational and time management skills
- Hard Worker & Self Motivated
- Dependable, Reliable, Honest and Committed
Remote work
This is a remote working opportunity. We don’t mind where you are living in the world, as long as you can communicate with our team during Dubai based hours and complete tasks on time, you can work anywhere you want.
