Members of DP World senior management carry out Safety & Environment observations and interactions during visits to their Business Units (BU’s). The approach was to complete a paper postcard “snapshot” which was then handed to the BU manager. The paper based system had many flaws that undermined its intent and effectiveness.

Creating a mobile based application to properly support observations and ensure actions are taken accordingly saved time and effort for all stakeholders involved in the process, and had the potential to lead to future S&E incidents being avoided.